The rush to social networking is an interesting phenomenon. We watch with amazement as people flock to facebook, twitter et. al. and the offline social pressure that ensues to get on these sites. The business implications are plenty, from the demise of newspapers, to the rise of social networking, how does capitalize on these sizemic shift in the tectonic plates of media? Here are some ideas to ponder:
1. Social networking online is like social networking offline. I can’t tell you how many people I know attend trade shows, networking events and come back with a stack of business card that just there. The key to any networking, on or offline is the “next.” What do you with that valuable information? How do you use it? When? For what? So online social networking is more about your behavior than the technology. If you’re a natural networker offline, you’ll probably know just what to do online.
2. “Own” a social networking site – like a good media planner, aggregate your efforts on where your market is and focus on learning the social networking environment and make it work for you. Own the medium. For example, if the majority of your target market is on Linkedin, get on that site and work that site. Do not dilute your efforts by attempting to do the same on facebook, myspace…your market simply isn’t there.
3. Social networking sites have become destinations with emotional attachments. People will have a hard time leaving, unless something drastic happens like a serious breach of privacy or the sites become fee driven. Even if that happens, I believe that these properties will prosper (perhaps not financially, but will be around in one form or another as utilities).
4. Your network is key – building your online network on social networking properties is the foundation for everything you will do. If you have relevant contacts whom you can engage, then you have a distinct advantage.
5. Do not abuse your network – remember you do not have a right to your clients, so bombarding them with emails, and offers may turn them away from your online network. Respect that this is their space too.
6. Integrate social networking sites where possible to get the biggest bang for the buck – for example, facebook has a twitter app that allows twitter to be updated whenever you update facebook, saving you time and extending your reach.
There is so much more to share, I am thinking of launching a social networking advisory for our firm. I’ll keep you posted.